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faqsFAQs

We’ve compiled a short list of frequently asked questions in case they help. Don’t get us wrong, we love being asked questions, so please feel free to contact us via this website, or Instagram. Speak soon.

How long will it take to dispatch my order?

We have a small team working to produce your artwork over the course of one day. For the majority of our products, orders received by noon GMT will be shipped that day. If a product has a longer lead time than this, the details will be stated on the individual product page.

Can I change the font, or tweak the design of a print?

Every element of our artwork has been carefully designed. Whilst, we allow the customer to make many changes to the text and content of our prints, we maintain the overall design and aesthetic of our products by not altering fonts and layout elements.

Can you make me a print in a different size?

The maximum dimensions of our prints are linked to machinery capabilities and operating processes, so we are currently unable to produce artwork bigger than stated. However, if you have feedback on sizes you think we should offer, that we do not currently, please contact us.

I'm not sure what colour combination to go with, can you help?

Feel free to take a look at our instagram, where we often show colour combinations in our highlights. Alternatively, contact us with any specifics, i.e. which print you are looking at, and if you have a preference for light or dark, colourful or neutral.

We plant one tree for every print you buy

Not sure if we’ve mentioned that already. We definitely don’t want to go on about it, we just wanted to make sure you knew that about us. You can see how many trees we’ve planted to date on our Sustainability page.

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